SRK INSTITUTE OF HEALTHCARE & MANAGEMENT(SRKIHM)

Introduction

At SRK Institute of Healthcare & Management, we strive to provide the highest quality education and services to our students. We understand that circumstances may arise where you need to request a refund. This Refund Policy outlines the conditions under which refunds will be provided for tuition fees and other payments.

Withdrawal from Courses

• Before the Start of the Semester: Students who withdraw from courses before the semester begins are eligible for a full refund of the tuition fees paid. • Within the First Two Weeks: Students who withdraw within the first two weeks of the semester are eligible for a 75% refund of the tuition fees paid. • Weeks Three to Four: Students who withdraw between the third and fourth weeks of the semester are eligible for a 50% refund of the tuition fees paid. • After the Fourth Week: No refunds will be issued for withdrawals after the fourth week of the semester.

Course Cancellation by the Institute

• If a course is canceled by the SRK Institute of Healthcare & Management due to insufficient enrollment or any other reason, students will receive a full refund of the tuition fees paid for that course.

Application Fees

• Application fees are non-refundable under any circumstances.

Administrative Fees

• Administrative fees associated with registration, exams, and other services are generally non-refundable. Exceptions may be considered on a case-by-case basis for extenuating circumstances.

Requesting a Refund

• Submission: To request a refund, students must submit a written request to the Registrar's Office, including their full name, student ID, course details, and reason for withdrawal or refund request.

• Supporting Documentation: Any supporting documentation, such as medical certificates or proof of extenuating circumstances, should be included with the refund request.

Processing Time

• Refund requests will be processed within 30 days of receipt. Approved refunds will be issued via the original method of payment unless otherwise arranged.

Special Circumstances

• Medical Withdrawals: Students who withdraw due to serious medical reasons may be eligible for a prorated refund based on the date of withdrawal and the documentation provided.

• Compassionate Withdrawals: Students who withdraw due to the death of an immediate family member or other significant personal circumstances may be eligible for a prorated refund.

Non-Refundable Situations

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers

• Third-party vendors who assist us in providing our services, such as payment processors, IT service providers, and academic partners.

Legal Requirements

• Authorities if required by law or to protect our legal rights.

Consent

• With your explicit consent to share your information with specified third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure data storage.

Your Rights

You have the right to: • Access: Request a copy of the personal information we hold about you. • Correction: Request correction of any inaccurate or incomplete information. • Deletion: Request deletion of your personal information, subject to legal obligations. • Objection: Object to the processing of your personal information under certain circumstances. • Portability: Request transfer of your personal information to another entity.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and, if necessary, via email.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SRK Institute of Healthcare & Management

NH-24, Aditya Word City, Gaziabad, Utter Pradesh, 201002, info@srkihm.com